Refund Policy

Binders® is committed to 100% guest satisfaction. Any returns should be accompanied by a valid digital or physical receipt.

Unopened items in their original packaging can be returned within 30 days from purchase. You may receive a full refund, store credit, or exchange. Cash returns over $50 will be refunded by check within 30 days.

All Sales are Final and Non-Returnable on the Following Items:

• Markers, Pens, Pencils, Pastels, and Charcoal 
• All Easels
• Items that have been sold as discontinued, Clearance, or Final Sale
• Damaged items that are not manufactured defects
• Shipping fees with any return or exchange are non-refundable
• Books 

When returning items from a web order please call our ordering department to receive a return authorization (RA). 404-237-6331 ext:204

Drop-Ship and Special order items are often delivered directly from the manufacturer and may be subject to a 15% restocking fee. 

Gift Cards

Gift cards will be shipped via USPS Mail. 

International Shipping (Including US Territory outside of the Contiguous 48 States)

Currently, Binders does not offer international shipping outside of the 48 Contiguous United States of America. (This also excludes  shipping services to Hawaii, Alaska, Puerto Rico, Virgin Islands, Mexico or Canadian Territories.)

FedEx Smartpost:

FedEx Smartpost shipments take an average of 7 - 10 days for delivery, dependent on customers location.  When choosing this method please account for this shipping time for any orders needed by a certain date.  We recommend orders needed in 5 days or less use Ground Shipping, 2 Day or Overnight.