Shipping policy
Call: 1.888.472.6866
Fax: 404.760.1979
Email: orders@bindersart.com
Mail orders to:
BINDERS Art Supplies and Frames®
ATTN: Orders Department
3330 Piedmont Rd.
Suite 18
Atlanta, GA 30305
BINDERS SHIPPING INFORMATION
Most items, depending on availability, ordered by 11am EST, Monday - Friday, will be shipped same day. Orders placed after 3pm EST, Monday - Friday, will ship the following business day. Orders placed on weekends or holidays will be received, but not processed until the following work day. During peak business times of the year some orders can take up to 48 hours for processing.
Holiday Service Schedule: We follow FedEx's Holiday Service Schedule
Please Note: some items may require an additional charge due to size or weight (examples: large canvas and boards, sand, gallons of paint, and other heavy items). The shipping fees for those items will be reflected when you add those items to your cart. If applicable, a representative will contact you. Please note that items containing hazardous materials cannot be shipped to destinations outside the continental U.S.
Notes: Due to the fluctuating cost of gas prices, shipping rates are not guaranteed and should be considered estimates. Your shipping charge could be more than what is quoted on your order. If you have questions or concerns please contact Customer Service (1.888.472.6866 ext. 204). Hazardous materials and aerosol sprays cannot be shipped via air freight, due to their highly flammable makeup.
Gift Cards
Gift cards will be shipped via USPS Mail. If no alternate address is given, we will mail them to the purchaser.
International Shipping (Including US Territory outside of the Contiguous 48 States)
Currently, Binders does not offer international shipping outside of the 48 Contiguous United States of America. (This also excludes shipping services to Hawaii, Alaska, Puerto Rico, Virgin Islands, Mexico or Canadian Territories.)
FedEx Smartpost:
FedEx Smartpost shipments take an average of 7 - 10 days for delivery, dependent on customers location. When choosing this method please account for this shipping time for any orders needed by a certain date. We recommend orders needed in 5 days or less use Ground Shipping, 2 Day or Overnight.